Service

Service

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Service & Support
Service Core
Service Core

Sincerity, trustworthiness, high energy

Service Goals
Service Goals

Winning customer recognition

Service Guidelines
Service Guidelines

Reputation first, users first

Service Commitment
Service Commitment

1. Service response time

2. Products within the shelf life

3. Receive customer notification and respond as soon as possible

4. The company receives notification from the customer and coordinates relevant departments to handle it within 2 hours.

Overall Solution
01
Consultation Service
02
Technical Solutions
03
Customized Services
04
Technical Support
05
After-sales Tracking
06
Accessories Service
Overall Plan Composition
Service Purposes

• Customer first

• Excellent service

• Strive for

Service Principle

Respond within 24 hours, deal with the problem first, then analyze the cause of the failure and handle responsibilities

Pledge

If there is a problem during the warranty period, we will be responsible for free WeChat and replace the defective parts. If it is necessary to install and debug devices, we will provide users with free training for operators and provide lifelong technical support.

Accessories Supply

Our company has spare parts services for various types of machines and can meet customer needs at any time.

Integrated Services
Integrated Services
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We'll be able to quickly narrow down your options and give you objective advice on the best fit.

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